Shipping & Delivery Policy

WearCredo currently ships to serviceable addresses within India only.

Delivery availability may depend on the serviceability of your PIN code by our shipping and courier partners.

Our standard shipping charges are:

• Orders below ₹1,499: ₹79 shipping charge.
• Orders of ₹1,499 or above: Free standard shipping.

The applicable shipping charge will be displayed during checkout before you complete your order.

Free-shipping eligibility is calculated on the final order value after applicable discounts and promotions, unless otherwise stated.

Cash on Delivery may be available for eligible orders and serviceable PIN codes.

A ₹50 COD handling charge applies to orders placed using Cash on Delivery. This charge is separate from any applicable shipping charge.

COD availability may vary depending on the delivery location, order value, product, or courier serviceability.

Orders are generally processed and dispatched within 3–7 business days after the order is successfully placed and, where applicable, payment is confirmed.

Business days exclude Sundays and public holidays.

During product launches, sales, promotional periods, holidays, unusually high order volumes, or other exceptional circumstances, processing may take longer. If there is a significant delay affecting your order, we will make reasonable efforts to keep you informed.

Once dispatched, orders are generally expected to arrive within 6–9 business days.

Delivery times are estimates and may vary depending on your location, PIN code, courier serviceability, weather conditions, transportation disruptions, public holidays, or other circumstances outside our reasonable control.

The dispatch timeframe and delivery timeframe are separate. The estimated 6–9 business day delivery period begins after your order has been dispatched.

Where tracking is available, tracking details will be shared with you after your order has been dispatched.

Please allow some time after receiving the tracking information for the courier's tracking system to update.

Please ensure that your shipping address, PIN code, phone number, and other delivery information are complete and accurate before placing your order.

If you notice an error in your delivery details, contact us as soon as possible at hello@wearcredo.com. We will try to assist you if the order has not yet been dispatched, but we cannot guarantee that an address can be changed after dispatch.

WearCredo is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information supplied by the customer. Additional shipping charges may apply if an order must be shipped again because of an incorrect or incomplete address provided at checkout, subject to applicable law.

A shipment may be returned to us if delivery cannot be completed because, for example, the recipient is unavailable after reasonable delivery attempts, the address is incorrect or incomplete, the customer cannot be contacted, or delivery is refused.

If an order is returned to us by the courier, please contact us to discuss the available options. Where re-shipment is requested and the failed delivery was caused by incorrect customer-provided information, refusal of delivery, or customer unavailability, additional shipping charges may apply.

If your tracking information has not updated for an unusual period, or your order has not arrived within the expected delivery timeframe, please contact us at hello@wearcredo.com.

We will make reasonable efforts to investigate the shipment with the relevant courier partner and assist you with an appropriate resolution.

If an order arrives damaged, defective, incorrect, or otherwise has a product-related issue, please refer to our Return & Refund Policy.

If you have any questions about shipping or delivery, or need assistance with an order, please contact us:

Email: hello@wearcredo.com

Website: https://www.wearcredo.com