Privacy Policy

• Names
• Phone numbers
• Email addresses
• Mailing addresses
• Billing addresses

We do not process sensitive personal information.

We do not collect personal information from third parties.

Payment data needed to complete a purchase is handled and stored by Stripe. Stripe's privacy notice is available at https://stripe.com/privacy.

We process your information to provide, improve, and administer our Services, communicate with you, support security and fraud prevention, and comply with law. We may also process your information for other purposes with your consent.

• Deliver and facilitate delivery of services
• Respond to user inquiries and support requests
• Send administrative information about products, services, terms, and policies
• Fulfill and manage orders, payments, returns, and exchanges
• Request feedback
• Send marketing and promotional communications subject to your preferences
• Post testimonials
• Protect our Services through fraud monitoring and prevention
• Evaluate and improve our Services, products, marketing, and customer experience
• Identify usage trends
• Comply with legal obligations and protect legal rights

We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, including consent, performance of a contract, compliance with legal obligations, protection of rights, and legitimate business interests.

In Canada, this may include express or implied consent and, in limited situations allowed by law, processing without consent for fraud detection and prevention, business transactions, legal compliance, protection of vulnerable individuals, publicly available information, and similar permitted purposes.

We may share personal information with vendors, consultants, and service providers who perform services for us or on our behalf and require access to the information to do that work. We use contracts designed to help protect the personal information they handle for us.

• Communication & Collaboration Tools
• Data Analytics Services
• Payment Processors
• Website Hosting Service Providers
• Order Fulfillment Service Providers

We may also share or transfer information in connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

We may use cookies and similar tracking technologies, such as web beacons and pixels, to maintain the security of our Services, prevent crashes, fix bugs, save your preferences, support basic site functions, and analyze usage.

Third parties and service providers may also use these technologies for analytics and advertising. Specific details about how we use them and how you can refuse certain cookies are described in our Cookie Notice.

We keep personal information only as long as necessary for the purposes described in this notice, unless a longer period is required or permitted by law.

No purpose described in this notice requires us to keep personal information for longer than 7 years. When we no longer have an ongoing legitimate business need, we delete, anonymize, or securely isolate the data until deletion is possible.

We use appropriate technical and organizational measures designed to protect the personal information we process.

No transmission method over the internet or storage technology is completely secure, so we cannot guarantee that unauthorized third parties will never defeat those safeguards.

We do not knowingly collect personal information from or market to children under 18 years of age, or the equivalent age under applicable law.

If you believe a child has provided us personal information, contact us at hello@wearcredo.com, and we will take reasonable steps to delete it.

Depending on where you live, including in Canada, you may have rights under applicable privacy law.

• Request access to and a copy of your personal information
• Request correction or deletion of your personal information
• Request restriction of processing
• Request data portability where available
• Object to certain processing
• Withdraw consent where processing relies on consent
• Request human review for legally significant automated-only decisions where applicable

If we rely on your consent to process personal information, you may withdraw that consent at any time by contacting us. You can also manage cookies through your browser settings.

Questions about privacy rights can be sent to hello@wearcredo.com.

Most browsers and some mobile platforms offer a Do-Not-Track setting. Because there is not yet a uniform standard for recognizing and implementing DNT signals, we do not currently respond to them.

Yes. We may update this Privacy Policy from time to time to reflect legal, operational, or regulatory changes. The latest version date appears at the top of this page.

If you have questions or comments about this notice, email us at hello@wearcredo.comor write to:

You may request access to, correction of, or deletion of the personal information we collect from you, and you may withdraw consent where applicable, subject to legal limitations.

To make a request, email hello@wearcredo.com.